free shipping

FAQs

1. How do I make an order?

 Just look through our online store, pick out the things you want, add them to your cart, and then go to checkout.  PayPal and credit cards are both safe ways to pay.

 2. What kinds of payments do you take?

 We take PayPal and all major credit cards, like Visa, MasterCard, and American Express.  All transactions are safe and encrypted.

 3. Do you ship for free?

 Yes!  All orders get free standard shipping in the UK.

 4. How long will it take to get here?

 Depending on where you live, orders usually arrive within 7 to 15 business days.  It takes 1 to 3 business days to process.

 5. Is it possible to track my order?

 Sure!  You will get an email with a tracking number after your order has been shipped so you can keep an eye on it.

 6. What is your policy on returns?

 You can send back items you didn't use within 90 days of getting them, as long as they are still in their original packaging.  Refunds that have been approved are sent back to you within seven days using the same payment method you used to make the purchase.  Some things, like personalized gifts or underwear, can't be returned.

 7. What should I do if I get an item that is broken or wrong?

 Please get in touch with us right away at contact@kipekmm.shop.  We will help you get a new item or your money back.

 8. What is the best way to get in touch with customer service?

 You can email our support team at contact@kipekmm.shop or call us at +44 635 874 9507.  We